Contact METRA

Customer Service

METRA Transit System welcomes your comments, questions, suggestions and complaints about the service we provide to our customers. Your feedback is important to us! Comments can be submitted online through the City's 311 Request for Service web page.

Submit a general comment / complaint online

• Schedule Information
  (706) 225-4673
• Georgia Relay Service
  711 (Hearing Impaired)
• Dial-A-Ride / Paratransit
  (706) 225-4596
• Freedom Express Museum
  (706) 225-4581
• Servicio al Cliente en Español
  (706) 225-4606
• Email:
  metrainfo@columbusga.org

Parking Management Division (includes Parking Tickets & Parking Garages)

Pay a Parking Ticket
Online
columbusga.gov/METRA/PayTicket

By mail:
METRA
P.O. Box 1340
Columbus, GA 31902-1340

• Phone
  (706) 225-4584
• Fax
  (706) 225-4429

Transfer Center (includes Lost and Found)

814 Linwood Blvd
Columbus, GA 31901
(located on the corner of 9th Ave and 15th St)

Transfer Center Office Hours
Monday - Saturday
4:00 AM to 6:30 PM
Closed on most holidays

• Phone
  (706) 225-4673

Administrative Office

814 Linwood Blvd
Columbus, GA 31901
(located on the corner of Linwood Blvd and 9th Ave)

Hours
Monday - Friday
8:00 AM to 5:00 PM
Closed on most holidays

• Phone
  (706) 225-4581
• Fax
  (706) 225-4429