Community Service Division’s goal is to remove litter from all major streets once a month. Minor streets are mostly done per work order request using Q-Alert.
Community Service Division cuts city owned lots and Beautification cuts city right of way’s.
Community Service Division does not pick up organic bulk waste such as limbs, leaves and grass clippings.
Community Service Division only picks up trash or litter from the city right of way. Beautification removes anything from in the roadway due to safety concerns and safety equipment.
Community Service Division does not pick up dead animals, small pieces of glass and/or anything smaller than a cigarette butt.
Going from a ditch to a pipe slows or chokes the flow causing a flood hazard at the beginning of the pipe. Also, a pipe will not readily allow surface water to enter the drainage system.
We prioritize cave-ins based on risks to public safety and structural damage.
Due to the size of the county and the more than 700 miles of open ditches, we rely on the citizens to report maintenance issues to that they can be prioritized on a “first come first serve” basis.
The downtown area is part of the combined sewer system. This means that both stormwater, runoff and sanitary sewer share the same underground pipes. The systems are trapped in a similar fashion to a kitchen sink and sometimes the water in the trap evaporates and needs to be filled back up.
When you call 311 and state that there is a cave-in, either on your property or in the street, the city promptly sends a representative out to investigate the area and to place safety devices. It is not until the investigation is complete, that the responsible party can take appropriate action. Very often, there are more than one agency that has infrastructure underground in the same area, sometimes even right on top of each other.
If that space has been declared city property, the city is responsible for the maintenance of trees between the sidewalk and the street.
The usual response time for action on service request is about 20 to 30 days.
Requested service area is private property or inspector recommended no action taken for safety reasons.