Department of Information Technology: Reliable, Dependable, Accurate.
The Department of Information Technology provides a full range of management information and processing services
for all departments of The Columbus Consolidated Government. This includes the responsibilities for long range
planning and implementation of new information computer systems which best meet the requirements of user departments.
The I.T. Department is comprised of four Sections: Operations, Systems & Programming, Web Development,
and LAN Administration.
To Provide Efficient, Innovative, and Cost Effective Computer Services necessary to Support and Enhance the
daily business operations of the Consolidated Government so as to Better Serve the Citizens of Columbus, Georgia.
100 10th Street - Columbus, Georgia 31901
5th Floor Government Center Tower
Telephone: (706) 653-4045
Hours of Operation: 8:00am - 5:00pm EST
(Operators are on duty weekday nights)
Department of Information Technology: PC Services
The Information Technology Department's PC technicians support around 2,000 personal computers. This includes
around 200 portable computers, over 790 virtual desktops, approximately 120 servers (many of which are virtual)
on a centralized network running Windows NOS. It is very challenging to maintain hardware and software support
for this number of computers. We ask everybody to create IT Central Requests for problems and any other issue
when working with the IT Department. Instead of contacting someone in IT directly, create an IT Central online.
The request will be responded to immediately, and then routed to the appropriate technician or staff. IT Centrals
include installations, training support, relocations, phone problems, website updates, or just answers to questions.
Sometimes employees will say, "I just don't know how to explain it." Just type it like you would tell it.
A person will call you back shortly to obtain more information.
The Personal Computer technical staff support over one thousand, six hundred Personal Computers throughout
the city. This equates to about 400 computers per technician.
Department of Information Technology: Development
The Development Division is separated into two sections Systems & Enterprise Applications and Programming
& Development. Our division's mission is to create and support applications that store business critical
information which allows the Columbus Consolidated Government to operate in an efficient and effective manner.
The day-to-day operations of the Development Division are overseen by an Application Development and Support
Systems & Enterprise Applications
The Systems & Enterprise Applications section consists of one Application Development Coordinator and
two Application Support Analysts. Support is provided for in-house developed applications as well as third-party
Enterprise Resource Planning (ERP) systems. Programming support is accomplished using ICCF, COBOL and Cross
System Products (CSP). The database management systems include Virtual Storage Access Methods (VSAM) and DB2
for VSE. Our programming staff uses desktops and/or laptops that run Windows operating systems. Connections
to our mainframe is acquired using IBM Personal Communications through our network.
Programming & Development
The Programming & Development section consists of a Programming and Development Coordinator and two Application
Programmers. This section is responsible for developing and maintaining in-house applications. Our programmers
have developed and continue to maintain around 200 databases utilized by every department in the Columbus Consolidated
Government. The majority of our applications are managed using the .Domino Framework (IMB Lotus Notes). Lotus
Notes client applications are primarily written utilizing two proprietary languages, @Formula and LotusScript.
Lotus Notes web-based applications require using both proprietary languages along with the standard web programming
technologies from Lotus Notes to SQL-based web applications using Microsoft SQL Server and C#.
Department of Information Technology: Web Development
Several municipal website domains are housed in the Information Technology Department. Web Developers design,
code, script, and analyze website data for over forty departments, divisions, boards and commissions. Last
month Google Analytics reported the www.columbusga.org domain logged over 117,000 sessions, 56,000 users, 328,000
Web Developers use Adobe software to design, code, and update websites. Webpages are currently being redesigned
to adhere to new Responsive Design requirements. Change is constant in the IT field, especially on the Internet.
CCG uses the Internet to disseminate information and allow interaction from each department to the citizens
of Columbus, Georgia.
Using our Online 311 CitiLink form you can report a traffic sign down, report a pot-hole in the street, register a complaint,
offer a suggestion, or report a missed trash pickup. Pay parking fines online at METRAdirect. View Property Information using our Tax Commissioner's and Assessors Public Access Site . Use GIS maps to see Council Districts, school locations and attendance zones, trash pickups, voting precincts.
Complete online forms to appear before council, apply to become a policeman, register as a vendor to the city, obtain an occupancy permit. View current court dockets online or watch last week’s council meeting. Find out who’s been arrested. Find out who’s getting divorced. Locate someone who’s been
buried. Find out what can go in your recycling bin. Find out what’s happening at our pools, parks, and
The city of Columbus, Georgia offers a wealth of information and all it starts right here: www.columbusga.org
Department of Information Technology: Network Management
The Network Team consists of the Network Operations Manager, two Network Engineers, and a Telecommunications
Engineer. We are responsible for the connectivity of the computers and phones on the CCG network. We handle
the creation and deployment of servers, virtual (VMware and Hyper V) machines, VoIP phones, wireless access
points, and domain and email accounts for each user. When there are problems the PC Technicians can’t handle,
they are escalated to the Network Team to resolve. We also lead in the implementation of new technologies in
the hardware and software fields on the CCG network.
Department of Information Technology: G.I.S
Geographic Information Systems
The G.I.S division maintains an organized collection of computer hardware, software, and geographic data designed
to efficiently capture, store, update, manipulate, analyze and display all forms of geographically referenced
information. This information is essential to maintaining public service, public safety, comprehensive planning
and taxation efforts through out the city.
The Columbus Consolidated Government has a distributed GIS organizational structure. Our GIS Tehnicians work
closely with subject matter experts within each department.
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