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Welcome to the METRA website! If you are a current bus customer, thank you for your patronage. If you have not ridden a bus we invite you to ride with us.

As Columbus grows, so does METRA, but our mission stays the same: To provide safe, reliable, dependable and cost-effective transit service with a team of professional employees, dedicated to our customers needs and committed to excellence!

Please accept this invitation to try METRA, and we look forward to getting you there!

NOTICE: FACE MASKS ARE REQUIRED

The Transportation Security Administration (TSA) requires the proper wearing of face masks, per federal law. Face masks are to be worn at all times. Failure to comply will result in denial of boarding or removal and may result in penalties.

TSA Face Mask Requirement Notice

Columbus Consolidated Government Announces METRA Bus Service Adjustments

COLUMBUS, GA – Columbus Consolidated Government announces that due to low ridership and a Bus Operator shortage, the following bus service adjustments will be effective July 3, 2021, until further notice.

METRA Transit System Bus Service Adjustments:

  • Discontinuation of the Health and Human Services Shuttle Service.
  • Fixed Route and Dial-A-Ride will operate a Saturday’s schedule from 4:30 a.m. until 8:30 p.m., Monday-Saturday.
  • The last lineup of buses will continue to depart METRA's Transfer Center at 6:30 PM.
  • METRA will continue to enforce the CDC mask requirement for public transportation in buildings and on buses.
  • Customers may call 706-225-4673 for information about METRA's service.

METRA’s Service Adjustment press release

July 1st River Center Parking Garage Office Grand Re-Opening

The River Center Parking Garage Office will Re-open for all parking services effective July 1, 2020

  • Payments
  • Contesting Citations
  • Residential Parking Permits

Grand Re-Opening Flyer

 

Americans with Disabilities Act (ADA)

 

On March 13, 2015, the US DOT issued a Final Rule under the ADA and Section 504 of the Rehabilitation Act of 1973 that transportation entities are required to make reasonable modifications and accommodations to policies, practices, and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities.

Read METRA's Reasonable Modification Policy

Career Opportunities

Attention: Potential Sign-On Bonus for Bus Operators & Maintenance Technicians

Earn up to $1,100 under the New Hire Sign-On Bonus Program available to new hires for full-time bus operators & full-time maintenance technicians. For more details, review the sign-on bonus program's guidelines.

Join METRA's team of friendly, highly skilled professionals and serve your community!

Apply today!

The Columbus Consolidated Government is an Equal Opportunity Employer and complies with the Civil Rights Act of 1964. Review METRA's Title VI Program. If you feel discriminated against in METRA's services or benefits in any way, please contact METRA's Customer Service at 706-225-4673 or the City's Affirmative Action Officer at 706-653-4017. - Thank you, METRA Management

Contact METRA

Customer Service

METRA Transit System welcomes your comments, questions, suggestions and complaints about the service we provide to our customers. Your feedback is important to us! Comments can be submitted online through the City's 311 Request for Service web page.

Submit a general comment / complaint online

Parking Management Division (includes Parking Tickets & Parking Garages)

Pay a Parking Ticket
Online
columbusga.gov/METRA/PayTicket

By mail:
METRA
P.O. Box 1340
Columbus, GA 31902-1340

Transfer Center (includes Lost and Found)

814 Linwood Blvd
Columbus, GA 31901
(located on the corner of 9th Ave and 15th St)

Transfer Center Office Hours
Monday - Friday
4:00 AM to 9:30 PM
Closed on most holidays

Administrative Office

814 Linwood Blvd
Columbus, GA 31901
(located on the corner of Linwood Blvd and 9th Ave)

Hours
Monday - Friday
8:00 AM to 5:00 PM
Closed on most holidays

Rosa Evans, Director of METRA Transit

Rosa Evans
Director of METRA Transit